The Staff is knowledgeable and very friendly. I felt like family the minute I walked thru the door!! They repaired an older Tascam digital workstation for me and the price was more than fair and the job was perfect!! Carnival of Soul will be doing a lot more business with this AWESOME store!!! Cheers, Brothers!! 🍻read more
New guitar player, everyone there has been great to me the last year I’ve been learning. Very knowledgeable staff and not pushy at all! Helped guide me to my perfect acoustic. Classes with Jay have also been incredible and sped me along. Can’t recommend enough!read more
I have zero knowledge of guitars, but I went to Brent's Music Headquarters because a friend recommended them.
I opened the door and, Charlie greeted me with this enormous smile and hello! I explained that I know nothing about electric guitars, but it's a life long dream to learn to play.
Charlie proceeded to patiently answer my questions and showed me options I might consider. He never once made me feel inferior because of the questions I was asking. He made me feel very important as a customer!
With Charlie's expertise, I selected a beautiful electric guitar and amplifier.. Steve stepped in and assisted Charlie with the final accessories I needed. When everything was completed,
Charlie insisted on carrying my guitar and amplifier to the car.
I understand why they have remained in business for so many years, regardless of national chain music stores and online shopping!
It's great to realize I can go back to Brent's Music Headquarters, with any questions, any concerns, and I will be treated like a very important person!
Absolutely outstanding experience!
I left the parking lot with a beautiful guitar, a delightful experience and the contentment of knowing I just found a very special music store !read more
I've been going to Brent's for quite a long time and never had anything negative to say about their quality of customer service. They have treated me with the same respect for over 20 years. I trust their integrity since they've always valued me as a customer. All of them are friendly and willing to help without hesitation. God bless every single employee and Brent himself.read more